Design Thinking Professional Program

The Design Thinking course from Lloyds Management Academy introduces a human- centered, systematic approach to solving problems through creativity and innovation. You will learn to understand user needs, generate ideas, build prototypes, and test solutions using a structured design thinking process.
Through practical tools, case insights, and hands-on exercises, you will build confidence in applying design techniques to real challenges. By the end of the course, you will be able to
transform user insights into meaningful solutions that drive impact.

 The five phases of Design Thinking: Empathize, Define, Ideate, Prototype, Test
 User-centered problem-solving techniques
 How to conduct user research and develop personas
 Customer journey mapping and opportunity identification
 Creative brainstorming and idea-generation tools
 Prototyping methods for rapid experimentation
 User testing, feedback loops, and iteration
 Communication and stakeholder engagement for solution buy-in

Upon successful completion, you will receive:
 A Certificate of Completion from Lloyds Management Academy
 A Digital Badge you can share on LinkedIn, your CV, or your email signature

This program is proudly recognised by:

✔ CPD Continuing Professional Development (Acc. No.
788737)

✔ International Higher Education Accreditation
Council (IHEAC) (Acc. No. C23olihec)

✔ Accredited Global Continuing Development (AGCD)
(Acc. No. 03ac8f0)

✔ Lloyds Management Academy Certification Board

✔ Lloyds Management Training USA

Developed by Lloyds Management Academy with
international partners in higher education, research quality assurance, and professional development.

• Immediate access to your personalized online portal
• Official certificate of Enrollmment with unique student ID
• Flexible self-paced learning —complete within 2 months
• Lifetime credential recognition after successful completion
• you will receive your access via email

⚠️Certificates remain valid upon successful completion of your course (progress monitored by an observer).

This course is ideal for:
 New or aspiring managers
 Team leaders and project coordinators
 Professionals involved in innovation or problem-solving
 Entrepreneurs and business owners
 HR, project, or cross-functional team members
 Anyone seeking to apply structured creativity in their work

At Lloyds Management Academy, we deliver globally relevant programs that combine strategic insight with practical application, you gain education built for the demands of modern business and sustainable leadership.

Our courses stand out through:

• Global relevance and recognition
• Practical, real‑world sustainability learning
• Flexible online access for busy professionals
• Career‑enhancing credentials

Apply creative, user-centered methods to solve complex problems and develop impactful solutions.