ISO 9001:2015 Quality Management Systems – Internal Auditor Program

This professional auditor program helps you:

• Understand the structure and requirements of ISO 9001:2015
• Apply process-based thinking and risk-based thinking in audits
• Plan, conduct, and report internal audits following ISO 19011
• Identify quality issues, root causes, and improvement opportunities
• Strengthen your organization’s quality performance and compliance
• Support certification and re-certification processes

This course blends quality principles with practical auditing, giving you the skills to confidently evaluate QMS performance.

The program consists of focused modules, including:

1. Introduction to ISO 9001 and Quality Management

• Principles of quality management
• Customer focus and continuous improvement
• Process approach & PDCA cycle

2. ISO 9001:2015 Requirements – Clause-by-Clause

• Organizational context
• Leadership & planning
• Support & operations
• Performance evaluation & improvement

3. Risk-Based Thinking & Quality Planning

• Identifying risks and opportunities
• Integrating risk-based auditing

4. Internal Audit Fundamentals (ISO 19011)

• Audit principles & ethics
• Types of audits
• Auditor roles & responsibilities

5. Preparing for an Internal Audit

• Defining scope and criteria
• Documentation review
• Audit plan and checklists

6. Conducting an Internal Audit

• Interviewing & communication techniques
• Collecting objective evidence
• Process auditing & sampling

7. Reporting Findings & Corrective Actions

• Writing non-conformity reports
• Root cause analysis (RCA) methods
• Follow-up and verification

8. Internal Audit Simulation Workshop

• Practical scenario
• Real audit practice
• Reporting and review

This curriculum ensures you develop a solid understanding of QMS auditing using internationally recognized methods.

Choose one of the following credentials:

1. Course + Internal Auditor Certificate (ISO 9001:2015)

Ideal for professionals participating in internal audits.

2. Course + Advanced Certificate in Quality Auditing

Includes extended tasks, analysis, and audit evaluation.

3. Course + Diploma in ISO 9001 Quality Auditing

Designed for professionals aiming to lead quality initiatives, consultancy, or supervision of audit teams.

All certificates include official verification through Lloyds Management Academy & partners.

Accreditation & Academic Partnerships

This program is proudly recognised by:

✔ CPD Continuing Professional Development (Acc. No.
788737)

✔ International Higher Education Accreditation
Council (IHEAC) (Acc. No. C23olihec)

✔ Accredited Global Continuing Development (AGCD)
(Acc. No. 03ac8f0)

✔ Lloyds Management Academy Certification Board

✔ Lloyds Management Training USA

Developed by Lloyds Management Academy with
international partners in higher education, research quality assurance, and professional development.

• Immediate access to your personalized online portal
• Official certificate of Enrollmment with unique student ID
• Flexible self-paced learning —complete within 2 months
• Lifetime credential recognition after successful completion
• you will receive your access via email

⚠️Certificates remain valid upon successful completion of your course (progress monitored by an observer).

This course is ideal for:

• Quality officers and managers
• Internal audit team members
• Administrative & compliance professionals
• Operations and process managers
• Consultants seeking auditing skills
• Anyone supporting ISO certification activities

No prior auditing experience required.

• Internationally recognized qualifications
• Practical templates and real audit tools included
• Career-focused, flexible learning
• Based on global quality management best practices
• Supported by leading academic and professional partners
  
  

Develop the skills needed to ensure quality excellence and drive continuous improvement in any organization.