Professional Communication Skills Program

This comprehensive professional course helps you:

• Understand the elements of effective communication and common communication barriers
• Enhance verbal and non‑verbal communication skills
• Build confidence in both spoken and written business communication
• Apply communication strategies for diverse audiences and professional scenarios
• Strengthen interpersonal skills and professional presence

This hybrid program combines foundational frameworks with real‑world practice techniques — giving you the ability to communicate with influence and professionalism.

Participants will complete 12 expert‑led modules, including:

1. Foundations of Professional Communication – Roles, channels, and importance
2. Verbal Communication Excellence – Clarity, tone, and message delivery
3. Non‑Verbal Communication Mastery – Body language, eye contact, and presence
4. Active Listening & Feedback – Improving understanding and responses
5. Written Communication Skills – Emails, reports, business writing style
6. Public Speaking & Presentation Techniques – Structuring and delivering messages
7. Communication for Influence & Persuasion – Strategies to inspire and persuade
8. Cross‑Cultural Communication – Communicating across cultures and contexts
9. Conflict Communication & Resolution – Managing difficult conversations
10. Professional Networking & Relationship Building – Building trust and rapport
11. Digital Communication & Virtual Presence – Online communication tools and etiquette
12. Capstone Project: Communication Skills in Action – Practical communication challenge

This curriculum ensures you develop both confidence and competence in communication — strengthening your professional voice and interpersonal effectiveness.

You can choose from three globally respected credentials upon completion:

1. Course + Training Certificate
   Validated proof of your communication skills development.
2. Course + Advanced Certificate in Professional Communication
   Demonstrates higher‑level communication analysis, strategy, and application.
3. Course + Diploma in Professional Communication Skills
   Ideal for professionals aiming to lead presentations, corporate communication efforts, or professional training.

All certificates are issued with secure verification and recognized by global partners of Lloyds Management Academy.

Accreditation & Academic Partnerships

This program is proudly recognised by:

✔ CPD Continuing Professional Development (Acc. No.
788737)

✔ International Higher Education Accreditation
Council (IHEAC) (Acc. No. C23olihec)

✔ Accredited Global Continuing Development (AGCD)
(Acc. No. 03ac8f0)

✔ Lloyds Management Academy Certification Board

✔ Lloyds Management Training USA

Developed by Lloyds Management Academy with
international partners in higher education, research quality assurance, and professional development.

• Immediate access to your personalized online portal
• Official certificate of Enrollmment with unique student ID
• Flexible self-paced learning —complete within 2 months
• Lifetime credential recognition after successful completion
• you will receive your access via email

⚠️Certificates remain valid upon successful completion of your course (progress monitored by an observer).

This program is ideal for:

• Business professionals and managers
• Team leaders and project coordinators
• Sales, marketing, and client engagement practitioners
• Students and graduates preparing for career advancement
• Anyone ready to strengthen communication confidence and workplace effectiveness

No prior communication training is necessary — this program meets learners at all levels.

At Lloyds Management Academy, we deliver practical, career‑enhancing professional programs, you gain globally respected learning designed for today’s fast‑moving professional environments.

Our courses stand out by offering:

• Global relevance and recognition
• Applied, real‑world communication learning
• Flexible online access for busy professionals
• Career‑enhancing credentials

Enroll now and develop the confidence, clarity, and communication excellence that set you apart — whether leading teams, managing